Managed IT & Cyber Security for Eastern Wisconsin Businesses:
Technology Should Make Work Easier—Not Add to the Stress
Enjoy the peace of mind that comes with dependable and secure IT.
Less worry. More productivity. Happier employees
When Technology Gets in the Way, We Get You Back on Track
Simple, Reliable, Secure IT Services
When outages, slowdowns, and half‑fixed tickets stack up, it’s more than inconvenient. It’s exhausting. LoyalITy brings the IT relief you’ve been missing with dependable support, proactive protection—and a partnership you can trust to make your workday smoother, safer, and far less stressful.
Why Choose LoyalITy?
We're Here for Strategy, Not Just Support Tickets
As a women‑owned, locally grounded managed services provider (MSP), we blend business strategy with technical expertise. We focus on how IT supports your productivity & long‑term goals—not just how fast we close tickets.
Real Experienced Technicians
No entry‑level help desk operators. Just seasoned pros with the knowledge, certifications, and experience to resolve issues quickly.
Support You Can Count On
- 13‑minute average response time
- 64% same‑day ticket resolution
- 95.6% customer satisfaction
A Partner Who Shows Up
Quarterly strategic visits, hands‑on assessments, and proactive planning mean we catch issues before they derail your work.
IT Support That Works the Way You Need It To
When your business depends on dependable technology, you need a partner that feels steady, proactive, and built around the way you work.
Managed IT
Full-service MSP delivering reliable, secure IT through senior-level technicians, proactive monitoring, and automation that prevent issues before they impact your business.
Co-Managed IT
Co‑managed IT built to remove bottlenecks and keep strategic work moving. With structured planning and support, we extend your internal team’s capacity without replacing it.
Cyber Security
Providing automated threat detection and rapid response, we protect your data, reputation, and business continuity with cybersecurity that’s built for real-world threats.
Penetration Testing
Simulating real-world attacks
on your network systems, this assessment provides critical insight into your hidden vulnerabilities, security gaps,
and risk exposure.
Testimonials
Here’s what real people are saying about LoyalITy.
Let's Get Started
Schedule a Discovery Call with us!
We're excited to learn more about your organization, share our approach, and deliver value consistently throughout our partnership. Use the form below to schedule your free consultation.
Resources
5 Ways to Boost Productivity in You and your Team
In today’s fast-paced business world, improving productivity is crucial to staying competitive and achieving goals. A productive team not only meets deadlines but also fosters a more positive work environment. Here are five strategies to increase your team’s...
Was Your Information Compromised From The National Public Data Breach?
National Public Data confirmed in September 2024 that a hacker has compromised the personal records of millions of individuals. The information exposed includes the names, e-mail addresses, mailing addresses, phone numbers and even Social Security numbers of up to 2.9...
5 Signs It’s Time To Update Your Software (And How To Do It Safely)
Software updates can feel like a nuisance, but skipping them is one of the easiest ways to leave your systems vulnerable to cyber-attacks. Hackers are constantly looking for weaknesses, and outdated software is like an open door to your network. But how do you know...
Frequently Asked Questions
Q: What is LoyalITy?
A: LoyalITy is a Green Bay–based managed IT services and cybersecurity provider serving businesses across Eastern Wisconsin, including the Fox Cities and Milwaukee area. We function as a fully outsourced IT department or an extension of your internal IT team—delivering day-to-day technical support, proactive monitoring, cybersecurity protection, and strategic IT planning aligned with your business goals.
Our focus is simple: reduce downtime, strengthen security, and give business leaders clarity and confidence in their technology.
Learn more about LoyalITy.
Q: What services does LoyalITy offer?
A: LoyalITy provides comprehensive managed IT and cybersecurity services for small and mid-sized businesses, including:
- Managed IT Services – 24/7 monitoring, proactive patching, help desk support, vendor coordination, backup and disaster recovery
- Co-Managed IT Services – Support for internal IT teams with monitoring, security tools, escalation support, and shared systems
- Cybersecurity Services – Threat detection and response, network hardening, endpoint protection, employee security training
- Strategic IT Consulting (vCIO Services) – Quarterly business reviews, IT budgeting, lifecycle planning, cloud and infrastructure strategy
- Industry-Focused IT Support – Especially for manufacturing and compliance-driven environments
We combine operational support with long-term planning to keep your business secure and scalable.
Q: What types of companies does LoyalITy typically work with?
A: LoyalITy partners with small and mid-sized businesses across Eastern Wisconsin that rely heavily on technology but do not want to build large internal IT departments.
We commonly work with:
- Manufacturing companies needing production uptime and IP protection
- Professional services firms
- Growing regional businesses with 15–150 users
- Organizations serving regulated supply chains
Many of our clients are owner-led or leanly staffed companies that want a trusted IT partner—not just a ticketing system. See the industries we serve.
Q: How is LoyalITy different from other managed service providers (MSPs) in Wisconsin?
A: Several factors differentiate LoyalITy from typical MSPs:
- Local, high-touch service in Green Bay, Fox Cities, and Milwaukee
- Published response metrics (including rapid average response times)
- Strategic IT alignment, not just reactive help desk support
- Manufacturing specialization with real-world production environment experience
- Satisfaction guarantee—if service doesn’t meet expectations, we make it right
While many MSPs focus on “fixing problems,” LoyalITy emphasizes prevention, planning, and partnership. Learn more about LoyalITy.
Q: Does LoyalITy offer both fully outsourced IT and co-managed IT?
A: Yes. LoyalITy supports both models:
- Fully Managed IT – We become your complete IT department, handling everything from help desk to cybersecurity and long-term planning.
- Co-Managed IT – We support your internal IT staff by providing monitoring tools, cybersecurity layers, escalation support, and strategic guidance.
This flexibility allows businesses to scale support as they grow without overbuilding internal overhead.
Q: How does LoyalITy pricing work?
A: LoyalITy does not publish flat rates because every business environment is different. Managed IT services are typically scoped based on:
- Number of users and devices
- Locations and infrastructure complexity
- Security and compliance requirements
- Cloud and backup needs
After a consultation, we provide a clear monthly agreement tailored to your environment. Our focus is delivering business-grade reliability and cybersecurity value—not simply being the lowest-cost provider. Book a free consultation.
Q: How do I contact LoyalITy for IT support or a consultation?
A: For businesses exploring managed IT or cybersecurity services, call (920) 489-3187 or complete the contact form to schedule a free consultation.
Existing clients can reach the dedicated support line at (888) 837-4466 or submit a ticket through the Support Center.
Whether you need immediate technical assistance or long-term IT strategy, our team is ready to help.