About LoyalITy
Trusted IT Services and Cybersecurity for Growing Businesses
LoyalITy provides managed IT services, co-managed IT support, and cybersecurity solutions for organizations across Eastern Wisconsin. We partner with leadership teams to reduce technology risk, improve reliability, and align IT decisions with long-term business goals.
Our role goes beyond troubleshooting—we help organizations make smarter technology decisions with confidence.
What We Do
At LoyalITy, we believe technology should support your business—not slow it down.
Our services include:
- Managed IT Services and Help Desk Support
- Co-Managed IT for Internal IT Teams
- Cybersecurity and Risk Mitigation
- IT Strategy, Planning, and vCIO Services
- Compliance-aware IT support
- Penetration Testing and Vulnerability Assessments
We work as an extension of your team, combining technical expertise with a practical understanding of business operations.
Why Organizations Choose LoyalITy
Business-First IT Leadership
Our team brings real business experience to every engagement. We understand budgets, risk tolerance, and operational priorities—allowing us to design IT strategies that support growth and efficiency, not just uptime.
Superior Technicians & Support
LoyalITy does not rely on entry-level Tier 1 technicians. Every help desk professional is fully trained and experienced, which means faster resolution times and fewer repeat issues.
Proactive, Strategic IT Management
Clients receive dedicated technical account management and regular onsite strategic visits. Each visit includes a comprehensive 150-point IT assessment designed to uncover risk, improve performance, and plan ahead.
Responsive, Measured Support
LoyalITy emphasizes accountability and responsiveness:
- 2,100+ tickets closed
- 64% closed same day
Local, Community Focused
LoyalITy is locally owned and operated in Wisconsin. We are proud to support organizations such as the Green Bay Humane Society, Hands4Heros, and Foster the Village—because strong communities matter.
Call us at (920) 782-7388 or click below.
Our Story
LoyalITy was formed in 2019 through the merger of two established technology firms with a shared belief: businesses deserve an IT partner who understands both technology and the realities of running an organization.
By combining deep technical expertise with a consultative, relationship-driven approach, LoyalITy was built to provide stability, security, and long-term strategy—not just break-fix support.
Today, we continue to grow alongside our clients, helping them navigate an evolving technology landscape with clarity and confidence.
Leadership & Team
Kari Renn — Chief Executive Officer
Kari leads LoyalITy with a business-first philosophy grounded in trust, accountability, and long-term partnership. Her leadership blends strategic insight with a people-centered approach to IT. Kari is also the author of “From Exposed To Secure.”
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How We Work
Our structured approach brings clarity and predictability to IT management:
- Discovery and risk assessment
- IT roadmap and budget alignment
- Structured onboarding and documentation
- Proactive monitoring, patching, and backup verification
- Integrated security programs and training
- Regular strategic reviews and planning
- Continuous optimization and support
This process allows us to move from reactive support to true partnership.
Call us at (920) 489-3187 or click below to learn more.
Of Clients Supported
Devices Protected
Technician Experience
Same-day resolution
“Every team member I have worked with is knowledgeable and supportive! They answer every question politely and timely. Loyality takes care of us and our company, we are grateful for that!” – Claire D.
“When I look for businesses to work with, the first thing I look at is the culture of the company and the people that lead and work there. LoyalITy has been responsive, super helpful, authentic, and have impressed me since day one.” – Barb V.
“Our firm has used Loyality and its predecessor for over 20 years. Their service is beyond comparison. I would not want to entrust our IT services to any other company.” – Larry V.
Let's Get Started
Schedule a Discovery Call with us!
We're excited to learn more about your organization, share our approach, and deliver value consistently throughout our partnership. Use the form below to schedule your free consultation.
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